Legal notice

Service owner and developer: NETSISTEMAS.COM. Contact: soporte@decaerp.com.

The service may be marketed and distributed by third parties, including JMJ Informática as a distributor. The distributor is not involved in developing or technically operating the service.

This website (decaerp.com) provides a service for generating and storing the electronic Administrative Control Document (DeCA) under Spanish Order FOM/2861/2012 and the Resolution of 5 June 2026. Access to the application requires a subscription.

Privacy policy (GDPR)

Data controller: each customer company is responsible for the data it enters (shipper, driver and user data). The service owner acts as the data processor (Article 28 GDPR), processing data solely to provide the service.

Data processed: company and contact identification details (name or company name, tax identification number, address and telephone), journey details (routes, goods and vehicle registration numbers), and technical records (access IP addresses).

Purpose: generating the DeCA and making it available through a unique URL under transport regulations. Access logs are retained for a maximum of 30 days.

Location: data is hosted on the contracted hosting provider's servers. Data is not disclosed to third parties unless legally required, particularly when making the document available to transport inspection services through its public URL.

Rights: data subjects may exercise their rights of access, rectification, erasure and other GDPR rights by contacting the customer company (controller) or soporte@decaerp.com.

Contact enquiries: NETSISTEMAS.COM is responsible for the details provided in the contact form, which are emailed to its team to handle and reply to the enquiry. These details are not added to transport documents or used for advertising. You can contact soporte@decaerp.com about your enquiry or your personal data.

Trial registration: NETSISTEMAS.COM uses the registration details to verify the email address, create the requested company space and manage the trial. A trial lasts one month from activation, has no automatic charge or renewal, and is limited to one trial per tax identifier and email address. Technical safeguards use verification tokens and protected fingerprints to limit abusive registrations. For questions about these details, contact soporte@decaerp.com.

Optional email updates: External contacts may subscribe to service and integration updates by confirming their email address. We store their name, email, confirmation and unsubscribe status solely to manage these messages. Every message includes an unsubscribe link. Account holders and users may also opt out of general updates in their settings; essential account and document messages remain unaffected. Contact soporte@decaerp.com to request access, correction or deletion of these details.

Service terms

• The service is provided under the selected plan and price, with no minimum contract term.
• The customer company is solely responsible for the truthfulness, accuracy and lawfulness of the information entered in each DeCA, and for compliance with its transport obligations.
• Data access: data and documents are accessible only while the service is contracted and subscription payments are up to date. Non-payment or termination of the contract entitles the service owner to suspend access.
• Internal DeCA retention: while the service remains active, each DeCA is retained for at least the longer of 15 months from its journey date or 24 months from its creation date. If the journey has no assigned date, the 24-month period from creation applies. Completing a journey disables private editing but does not itself disable its public PDF URL; the PDF remains accessible beyond the seven-calendar-day point at which the applicable resolution allows download to be disabled. This does not extend access beyond the end of the subscription.
• Download before cancellation: the company must download its data (CSV export) and documents (bulk ZIP download) before ending the service. Once the service has ended, the owner is not required to retain or provide any copies.
• Backups: each company is responsible for scheduling and retaining its own backups using the application's export tools. The statutory obligation to retain the DeCA (at least one year) rests with the customer company.
• Support: soporte@decaerp.com.

Limitation of liability

• The service is provided "as is" and "as available". The owner does not guarantee uninterrupted or error-free operation and may perform technical maintenance shutdowns.
• The owner accepts no liability for penalties, demands or loss arising from incorrect or incomplete data entered by the company, use of the document outside the applicable legal circumstances, failure to carry or present the document during an inspection, or the company's failure to comply with its transport, tax or document retention obligations.
• The owner is not liable for failures attributable to third parties (hosting provider, communications networks or messaging services such as WhatsApp), or for data loss where the company has not performed the available downloads and backups.
• In any event, the owner's total aggregate liability is limited to the subscription fees actually paid by the company in the 12 months preceding the event giving rise to the claim. Indirect losses and lost profits are excluded.
• The information in this application does not constitute legal advice. The company is responsible for verifying the regulations applicable to it.